Protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our roofing services in Houston, Texas. We are committed to maintaining your trust and transparency regarding your data.
Information We Collect
When you interact with our website or services, we may collect several types of information, including:
- Personal Data: This includes your name, phone number, email address, and physical address, typically collected when you fill out a contact form, request a quote, or schedule an appointment.
- Technical Information: Such as your IP address, browser type, device details, operating system, and other usage data collected automatically through cookies and similar technologies.
- Communication Data: Any messages, inquiries, or feedback you send us via email, phone, or online forms.
How We Use Your Information
Your information is essential to help us deliver quality service. Here are the ways we use it:
- To respond promptly to your requests and questions about our roofing services.
- To provide you with accurate estimates, schedule inspections, repairs, and roof installations.
- To send you updates, newsletters, promotions, and other communications, but only if you have opted in.
- To monitor and improve our website functionality and user experience.
- To comply with legal obligations and protect our company rights.
Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies help us understand visitor behavior, track website performance, and remember your preferences.
You can control or disable cookies through your browser settings; however, disabling cookies may affect some features of the website.
Sharing and Disclosure of Information
We respect your privacy and will never sell or rent your personal information to third parties.
However, we may share your data with:
- Trusted Partners: Such as software providers, marketing services, or other third parties who assist in business operations. These partners are obligated to keep your data confidential.
- Legal Authorities: When required by law or to protect our rights and safety.
- Service Providers: Contractors or subcontractors involved in delivering our roofing services, but only the information necessary to complete the job.
Data Security
We implement reasonable physical, electronic, and procedural safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no method of transmission over the internet is completely secure, so please understand we cannot guarantee absolute security.
Your Rights and Choices
As a visitor or customer in Houston, Texas, you have rights related to your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: If any data we have is incorrect or outdated, you can ask us to update or correct it.
- Deletion: You may request that we delete your personal information, subject to legal or business retention requirements.
- Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
- Cookies: You can manage or block cookies through your browser preferences.
To exercise any of these rights or for questions regarding your privacy, please contact us at the information below.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected data from a child under 13, please contact us immediately so we can take steps to remove it.
Third-Party Websites and Services
Our website may contain links to other websites, social media platforms, or third-party services that are not controlled by us. This Privacy Policy does not apply to those external sites.
We encourage you to read the privacy policies of any third-party sites you visit to understand how they collect and use your information.
Retention of Information
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Once the data is no longer needed, we securely delete or anonymize it.
Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by updating the “Effective Date” at the top and, where appropriate, provide additional notice.
Please review this page periodically to stay informed about how we protect your information.
How to Contact Us
If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please reach out to us:
Houston, Texas
Email: [your email address]
Phone: [your phone number]
We appreciate your trust in choosing us for your roofing needs and are dedicated to protecting your privacy every step of the way.